Chandler & Knowles CPAs

Similar experience as Cesar Munoz. My husband and I had a lot happen in 2022 that would affect our taxes so we attempted to work with Chandler & Knowles. We paid $200 only to be given a portal login and a request to fill out a 20 page questionnaire. We wanted to meet in person, but we were told they don't have time to meet with us in person during tax season. We submitted the documentation and then we were hit with another $200 charge before they even did anything. We also planned to use their financial planning services but never ended up with an appointment. Apparently this was our fault for not calling and (very explicitly?) stating that we wanted to schedule an appointment, even though we called several times and stated we wanted to use these services. I guess we were expected to call and say that the entire purpose for the call was to schedule an appointment? We were going to be paying them a lot of money for them to treat us like another number and to ultimately do most of the wo

This seems to be a large accounting firm more suitable for large corporations. I found them impersonal, unfriendly and condescending The first thing I was asked to do was to fill out a 20 page questionnaire- most of those questions were irrelevant to my situation. They do send out mass mailings with tax information and deadlines.::some will go into spam mailbox. My tax return was prepared at last minute last year - didn’t feel my interest were a priority

Chandler & Knowles's team is very impressive. The team is very organized, detail oriented and utilizes technology that makes our communications about tax questions, bookkeeping or tax return preparation a breeze and ensures our data is secure. We are happy to be working with them!