Complete Controller

Not actually local in San Jose. Communicaton is sparse and uninformative. I've been very disappointed in the service.

Complete Controller is the best bookkeeping service around. They are invested in their clients and truly want the best for them. They provide great service and really help out with your accounting needs so you can focus on growing your business. Keep up the good work Complete Controller family!

The experience with my specific controller was pretty good, although I am not confident in her expertise as an accountant. I was hoping to receive a little more insight into my books, but this was purely my expectation. I rate 3 stars because the team made the transition to a new tax/accounting team difficult. I really don't like to do negative reviews on businesses but I feel that this was just a wrong gesture. There was some work that needed to be done accounting-wise prior to the transfer date that hadn't been done which is the first problem. My controller basically did the bare minimum not even fulfilling expectation once she knew I was leaving. I was told that moving forward after the date, if I agreed to authorize my team to get on a phone call to assist with any transfer of quickbooks or accounting, they would honor that at their hourly rate. That's ok, but after I did request this I was turned away and said that they do not have access to my file anymore despite being within a