Lakeshore Accounting & Tax Services

If I could give a negative star I would. Last year I provided my tax documents on their app/website as requested. Normally I would go in person but this was not an option. I confirmed with staff that it was received and they would get to it right away. After not hearing anything I called multiple times, never was able to speak with him, only with front desk staff. Who assured me they would have it done by the deadline. And if not they could file an extension on my behalf. The deadline came and went all the while I'm calling and being assured it will get done. It was a simple w2, but received excuse after excuse. First Ramadan, then he had surgery and then he got sick. I provided my documents well before Ramadan and it still was not done. This lasted for months. I eventually went elsewhere only to find out they never did file the extension. Would have had to pay higher interest and fees had it not been for my new accountant / tax service that fixed the situation. Do not go here! And i

I've been doing my Taxes for 10 years with lakeshore. Very satisfied customer professional and never had an issue with my taxes ever.

Great customer service. He takes his time explaining everything and answered all my questions. Been with him for over 10 years now