Baughan's Financial Services

Regretfully, I have to amend my formerly good review of Baughan's Financial Services. After getting excellent service through 2018, "the wheels came off the bus." First there was an erroneous Gift Tax filing that resulted in an IRS letter indicating I had to pay tax (I did not). I was never told what Baughan's did wrong, was just told, "don't worry about it" and never shown anything, no explanation. Then I was erroneously advised that I did not need a special electronic routing number from my bank to have a refund automatically deposited (I did, got paper refund check despite informing them of their error and having my bank call and inform them). It happened again the following year. Then when I attempted to use them for my last remaining parent's Estate and final year of life Income Tax, I simply got no response for months. Was told once communications finally started that "there seems to be a miscommunication on my attorney's part." There was not, it was on Baughan's part, first b

Staff here is great! Super friendly and helpful, come here for all of your tax needs.

They have had our taxes since MARCH, they have yet to be filed. We have only been contacted to be told they had to file an extension (which I honestly don’t even know was really done) because they were “so backed up”. I have called MULTIPLE times recently trying to get an update on when the taxes will be complete- they DO NOT return calls or inform you of anything going on- I can only assume it’s because they aren’t doing anything at all! I wouldn’t go back here if they were the last place left in the world. It’s mind boggling to me how they are still in business.