Charlie Dang Tax & Accounting

I don’t know why there are so many 1-star ratings here as I don’t think others have rated this business fairly. I’ve been going to Charlie’s since I was 18 and have received the same service every time. Couple of notes when you come here: -Avoid booking an appointment for the weekend. Everybody and their mother is here as it’s the only available time these people can do their taxes. -Parking lot is small, arrive early. -Do your taxes early. Are you waiting around the last minute to do them, are you upset now that you have to wait +1 hour with others who also didn’t plan accordingly? You can only blame yourself for the wait time. -Bring everything. Obvious, but many people don’t do it. If you think the document has to do with taxes? Bring it. If you maybe think it doesn’t. Still, bring it. Avoid having to make another trip to wait in the queue to have your report looked after. -Typical process: make an appointment via phone. Arrive 10 minutes early to get checked in. Once you’re called,

They get the job done. No complaints.

I filed my tax on feb 13 2023. Waiting for my refund, nothing. Now is march 14, 2023 so i went to the irs website and check. Guess what, they haven t receive anything from me. Ok, the story was that on that date when i filed the tax, my son missing a piece if paper that stated his name and address. So, i came home and sent them right away. 1 month plus, they didn t received anything from me and they call me to let me know. I was waiting waiting til today to check the irs website. I called them, they told me nothing. I checked my sent email and it is there. So, tell me, what kind of business is this? U tell me what stars i should give them. Called them, backward forward, on hold for 30mins still waiting here. (Lam an nhu con cac). (Tieu cai ly lau mu). Unreal. now it 45min and keep calling they keep transfer and hang up on me lol. Very nasty business. I just wanted to ask, did u receive the paper. Keep hang up and transfer then hang up lol. Still here waiting. Please